Shipping policy

How long does shipping take?

A general timeline is 3-7 business days for Canada and 7-14 business days for the rest of the world.

Once our fulfillment team packs your order, it will be picked up by the shipping courier and you will be notified via email with your tracking number. As excited as we are for you to receive your new products, please keep in mind there may be delays during transit that are beyond our control. We recommend contacting your package's shipping courier for any delivery questions you may have.

How long does express shipping take?

A general timeline for the United States & Canada express shipping is 2-3 business days after the order has been shipped, but it may take up to 7 business days due to shipping delays out of our control.

Will I have to pay customs fees on my order?

If you are located outside of Canada, your order may be subject to customs fees/taxes based on the retail value of the package. These fees are not determined by Odyssey and are beyond our control.

If you have questions as to why you are billed certain import fees/taxes, or would like a more detailed outline of what to expect when your package arrives in your country, we recommend contacting your local customs office.